Vype Warranty

At Vype, we believe that you should have confidence in your vaping experience whichever product you choose to purchase.  As a valued customer, you can benefit from a comprehensive warranty on our Vype devices and accessories. 

WHAT IS COVERED BY OUR VYPE WARRANTY
All new devices and accessories come with a warranty against fault. This means that if your device or accessory stops working properly during the applicable warranty period we will replace or repair it free of charge*. The applicable warranty periods are as follows:

 

 

 

 

 

*WHAT IS NOT COVERED BY OUR VYPE WARRANTY
This warranty does not cover any faults resulting from fair wear and tear or misuse of the product, including but not limited to:
•    Negligence by you or a third party.
•    Incorrect use of your product in accordance with the user instructions.
•    Unauthorised repairs or other modifications.
•    Improper charging of your device (including the use of alternative chargers and charging adaptors).

HOW TO MAKE A CLAIM

PLEASE NOTE:

•    Where we cannot repair your device or accessory we will refund the amount paid.  
•    This warranty does not affect your statutory rights.