General Questions

How to charge your Vype Device.

How should I carry my device on passenger aircrafts?

How Do I Charge My Vype?

How do I charge e-cigarette devices?

How do electronic cigarettes work?

Can anyone use Vype e-cigarettes?

What is an electronic cigarette?

Your Account

How do I create an account?

How old do I have to be to buy Vype e-cigarettes?

Delivery & Returns

How do I track my order?

Do you deliver outside of the UK?

How-to Videos

Behind The Vype eBox - R&D

How to change your Atomiser - Vype eBox

Introducing the Vype eBox - #perfectcloud

Vype eBox

Why can’t I adjust the coil resistance?

Are there going to be new colours for the device?

How many puffs does the battery last before it needs charging?

What is the coil resistance?

Is it possible to remove the lithium-ion battery from the device, or replace it?

What do I do if I can see eLiquid on the mouthpiece/ inside the airflow controller?

Where can I buy Vype eBox?

What mAh is the battery?

What are the dimensions of the eBox?

How long will my eBox last?

Why is it hard to draw on the mouthpiece?

What will happen if I leave my device full and on and not use it?

How do I fill the tank with eliquid?

How do I adjust the airflow?

What is the adjustable airflow for?

Can the eBox be recycled?

What materials is the eBox made of?

Why would I switch from eTank to eBox?

When I am cleaning my eBox clearomiser, where can I dispose of the Vype eLiquid?

What is the eBox clearomiser tank made from?

How do I replace the atomisers?

How do I adjust the power? / Are there any variable wattage settings?

How can I tell if the eBox is on?

Why do I need to replace the atomiser?

Why do I need to wait 10 minutes to prime the atomiser?

What is the difference in nicotine I get if I press the “+” or “-“buttons?

How do I use the eBox after the tank is filled as per the leaflet instructions?

Why do I need to refill the tank when the liquid reaches the minimum tank volume mark?

Is there an on/off button on eBox?

Why should I turn the eBox device off when it is not in use?

Why can I use a Vvpe mains wall plug charger?

Why does the “check atomiser” sign appear on the screen?

Why does the “low resistance” sign appear on the screen?

Why should I only use the Vype eLiquids in the eBox?

What flavours and nicotine level ranges are available for the eBox?

How much do the spare atomiser packs cost?

How much does the eLiquid bottle cost?

How long does an eBox tank last (puffs)?

Vype Pebble

Can I refill my Vype Pebble cartridges:

Tips on how to store your Vype Pebble cartridges:

What should I do if I notice eLiquid in my device or on the outside of the cartridge:

What should I do if my device stops working:

What should I do if the draw effort is too low (vapour is too airy):

Tip on how to vape on Vype Pebble device:

What is the coil resistance?

How do I use Vype Pebble device after turning on the device?

How to charge your Vype Pebble?

How many puffs does Vype Pebble deliver?

What capacity is the Vype Pebble battery in mAh?

Is there an on/off button on Vype Pebble?

Vype eTank

The eTank clearomiser is leaking, what should I do?

What will happen if I accidentally pour the eLiquid in the central tube?

Can I use any type of liquid with my eTank?

What happens if I use my eTank before the 10 minute "priming" period has ended?

I am experiencing a burning taste, why is this?

What is the best way to fill the clearomiser?

Do you need to leave the eTank clearomiser to stand when first filled?

What capacity is the eTank battery in mAh?

What happens if I use my eTank before the 10 minute "priming" period has ended?

Vype eTank Pro

What is the coil resistance?

What mAh is the battery?

How do I know when to change the atomiser?

How do I fill the tank with eLiquid?

Vype ePen

What capacity is the Vype ePen battery in mAh?

What is the coil resistance?

Could my Vype ePen catch fire, explode, give an electric shock?

How many ml of liquid inside each cap?

Can I refill the Vype ePen?

How do I lock/unlock my ePen

Vype eLiquids

How long does a catridge/Vype vPro ePen cap last?

I can't pour the eLiquid from the bottle, how do I do this?

Why are vPro caps different, why are the cartridges gold?

What should I do if I spill Vype eLiquid on my skin?

If I spill Vype eLiquid, will it stain my clothing?

What do you eLiquids contain?

What Nicotine strengths do you offer?

If I spill Vype eLiquid, will it stain my clothing?

What will happen if I accidentally pour the eLiquid into the central tube?

Can I use any type of liquid with my eTank?

Where are your eLiquids made?

What should I do if I spill Vype eLiquid on my skin?

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